We reimagined a new sales experience for Volvo’s retailers, connecting digital and in-person interactions. I co-led the sales strategy for Connect, Volvo’s retail platform, designed its core sales tools, and brought teams together around shared design patterns.

I led the research and design of Klarna Monthly across checkout and the app. Working with Product, I helped simplify how customers paid and what they paid for, contributing to ~ 3× increase in active Monthly users.

I helped bring Volvo’s web design systems together and prepare them for the new brand. I designed reusable components, helped teams move from local libraries to the shared system, and supported them with documentation and guidance.